WISEware- maximizing web-based technology in the business of healthcare.

As economic turmoil increases, collection agencies and their clients are searching for the most efficient way to recover client balances. WISEcap’s ad hoc report writer provides a fair and consistent comparison of collections data so your business can engage in data-based revenue and expense planning.

Now, with credit scores and zip codes added to WISEcap, clients can segregate balances by credit score and/or by zip code in order to focus attention on those balances with the highest potential for recovery.

Credit scores can be considered a predictor of how likely a person is to make their credit payments on time. FICO scores range from 300-850, higher FICO scores are better. Zip Codes in WISEcap are based on the United States Postal Service's five digit Zip Codes.

For more information on WISEcap® and how to become a WISEcap® client, visit http://www.wise-ware.com/WISEcap.php

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WISEware and Largo Medical Center have contracted for Master Patient Index (MPI) consulting services from WISEware’s Dewayne Wilson.

WISEware will employ WISEmerge tools, developed by Dewayne Wilson, in an effort to assist Sun Coast Hospital to first evaluate the MPI file extracted from their legacy system. Once populated, the WISEmerge patient database uses a number of search algorithms, each with user-defined weight, to identify potential duplicate medical record entries. These same tools can be employed for MPI cleanup if it is determined that a conversion is warranted.

MPI conversion flow chart

About Sun Coast Hospital

Sun Coast Hospital, a full service acute care hospital, was acquired by Largo Medical Center in March of 2008 making it part of the Hospital Corporation of America (HCA) . Sun Coast Hospital and Largo Medical Center provide a broad range of services on two campuses, from screening and diagnostic care through treatment, therapy and rehabilitation. Close to 600 physicians and more than 175 Allied Health Professionals are on staff, practicing more than 52 specialties and subspecialties.

About WISEware, LLC

WISEware, LLC is a New Orleans-based firm specializing in web-based business solutions with an emphasis in healthcare. Our clients include many of the premier acute-care medical centers in the United States, consumer direct heath insurance companies and the healthcare collections industry.

WISEware provides web-based business solutions by hosting and operating applications for use over the internet–Software as a Service or subscription software. Based on 40 years in the healthcare management and healthcare systems business, WISEware has been built on the philosophy that technology is invaluable and frequently underutilized.

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WISEware and Healthcare Fianancial Services agreed today to finalaize a deal they have been discussing for many months by signing a WISEcap contract for managing collection agency performance data.

Internally, HFS will use WISEcap reports as their own management resource. The new WISEcap version allows for establishing database partitions so agency reports can be filtered for a specific book of business.

HFS president, Richard Williams, and other employees will have access to the secure HFS WISEcap database via the Internet by logging into the WISEware Customer Web.

About Healthcare Fianancial Services, LLC

Healthcare Financial Services offers a full range of high quality collection and contract billing services. With call center services located in Jackson, MS, HFS provides a broad base of teleservice programs of various sizes and degrees of complexity for many different industries.

About WISEware, LLC

WISEware, LLC is a New Orleans-based firm specializing in web-based business solutions with an emphasis in healthcare. Our clients include many of the premier acute-care medical centers in the United States, consumer direct heath insurance companies and the healthcare collections industry.

WISEware provides web-based business solutions by hosting and operating applications for use over the internet–Software as a Service or subscription software. Based on 40 years in the healthcare management and healthcare systems business, WISEware has been built on the philosophy that technology is invaluable and frequently underutilized.

For more information about WISEware, visit http://www.wise-ware.com

For more information and how to purchase WISEcap®, visit http://www.wise-ware.com/WISEcap.php.

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WISEware and Financial Corporation of America have started 2008 by signing a WISEcap contract for managing collection agency performance data.

Internally, FCOA will use WISEcap reports as their own management resource. The new WISEcap version allows for establishing database partitions so agency reports can be filtered for a specific book of business.

FCOA is adding WISEcap report access for their clients to the professional service they have provided for years.

FCOA employees, and their customers, will have access to the secure FCOA WISEcap database via the Internet by logging into the WISEware Customer Web.

About Financial Corporation of America

Financial Corporation of America is recognized as a leader in helping healthcare organizations improve financial performance through customized collection programs. Since 1989, FCOA has helped hospitals, physician groups and multi-facility organizations across the country improve collections and reduce costs associated with delinquent accounts and maximize cash flow.

About WISEware, LLC

WISEware, LLC is a New Orleans-based firm specializing in web-based business solutions with an emphasis in healthcare. Our clients include many of the premier acute-care medical centers in the United States, consumer direct heath insurance companies and the healthcare collections industry.

WISEware provides web-based business solutions by hosting and operating applications for use over the internet–Software as a Service or subscription software. Based on 40 years in the healthcare management and healthcare systems business, WISEware has been built on the philosophy that technology is invaluable and frequently underutilized.

For more information about WISEware, visit http://www.wise-ware.com

For more information and how to purchase WISEcap®, visit http://www.wise-ware.com/WISEcap.php.

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WISEware made a significant change to the WISEops online DOR code this month in an effort to remain responsive to their WISEops online DOR users. The change was made in response to a request from the HCA Richmond, VA Division finance staff.

The WISEops online DOR product is currently available, at no charge, to HCA, Inc. facilities, division offices and other hospital corporation facilities operating on the HCA Patient Accounting system.

In addition to enhancing current WISEops functionality, WISEware released WISEops help documentation for installing online DOR reports. The online help documentation contains help for the initial setup, monthly processing, and annual processing of the HCA financial reports. The documentation also contains help for the creation of PDF and Excel spreadsheets by department, and online viewing of those documents.

Source reports for the WISEops online Department Operations Reports come from the HCA Patient Accounting, SMART and General Ledger mainframe systems.

WISE products, including WISEops, are developed by WISEware, LLC. WISEops is part of the WISE Management Suite®. Please feel free to contact us with any questions you may have about our products.

For more information about WISEware, visit http://www.wise-ware.com

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© 2007 Wilson Interests, LLC. All rights reserved. WISEware™ is a trademark of Wilson Interests, LLC in the United States. WISE Management Suite® is a registered trademark of Wilson Interests, LLC in the United States.

Bain & Company consultants and Tulane Medical Center managers have been working for over a year identifying areas needing improvement, baseline measurements, metrics for measuring improvement, and setting goals and objectives for Tulane clinic operations. One tool that has emerged from this effort has been the clinic dashboard.

WISEware’s, Dewayne Wilson, has worked very closely with the team to create an innovative, single screen display of the most important information. The dashboard is presented in a way that allows managers to monitor what is going on in an instant and to easily recognize trends.

Each metric display provides a benchmark, progress toward the benchmark, and trends six months of historical performance. Clicking any metric on the dashboard provides drill down capability and graphical display of the detail data for the clinics. Further drill down capability is available by clinic, by department and by physician.

The dashboard’s data comes from four separate and distinct systems and three satisfaction surveys. Dashboard metrics are updated, as often as daily, via FTP compiles that feed not only the dashboard but the drill down graphical display and reports.

WISE products are developed by WISEware, LLC. Please feel free to contact us with any questions you may have.

For more information about WISEware, visit http://www.wise-ware.com

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WISEware LLC was accepted as an affiliate member of ACA International - the Association of Credit and Collection Professionals - formerly known as the American Collectors Association.

As an affiliate member, WISEware demonstrates its commitment to supplying quality goods and services to the credit and collection industry, as well as pledging to meet the highest standards of business ethics and financial responsibility. ACA's Affiliate members provide products, consulting and training to fulfill the needs of credit and collection professionals.

Headquartered in Minneapolis, ACA International serves members in the United States, Canada and 55 other countries worldwide. ACA has approximately 5,300 members including third-party collection agencies, credit grantors, attorneys and vendor affiliates. ACA members agree to comply with all applicable laws and regulations, as well as the ethical standards and guidelines established by the organization. For more information about the credit and collection industry visit ACA's Web site at www.ACAInternational.org

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Before the end of the year, Triad users will see a new version of the WISEcap collection agency performance reports.

The new functionality is entering beta testing with a small group of Triad and agency users this week. Based on testing feedback, final changes will be made and WISEcap v2 is scheduled for release later in 2007.

The new application will allow for the selection of multiple hospitals, agencies, etc. in a single report. WISEcap charting has been improved to allow users to drill down into charts. Other new features include selection criteria for states and census bureau markets.

Wilson Interests, LLC also announced today that it has changed its company name to WISEware LLC. The new name builds upon the positive reception of its initial product, WISEcap. Along with the name change, the company adopted a new company identity, including a new logo and a new web site that can be found at www.wise-ware.com.

The name change more accurately reflects additional opportunities we are pursuing. The new company name and identity completes our transition from an almost exclusively project consulting organization to add software application and software service lines to our offering.

While our company name and branding have changed, our customers and partners can be assured that we will continue to deliver the same reliable technology, service, and support that they've known us for over the years.

About WISEware, LLC

WISEware, LLC is a New Orleans-based firm specializing in web-based business solutions with an emphasis in healthcare. Our clients include many of the premier acute-care medical centers in the United States, consumer direct heath insurance companies and the healthcare collections industry.

WISEware provides web-based business solutions by hosting and operating applications for use over the internet–Software as a Service or subscription software. Based on 40 years in the healthcare management and healthcare systems business, WISEware has been built on the philosophy that technology is invaluable and frequently underutilized.

For more information, visit http://www.wise-ware.com/WISEcap.php

For more information and how to purchase WISEcap®, visit www.wise-ware.com.

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Wilson Interests, LLC announced today that it has changed its company name to WISEware LLC. The new name builds upon the positive reception of its initial product, WISEcap™, and the WISE Management Suite®.

Along with the name change, the company adopted a new company identity, including a new logo and visual identity, and a new web site that can be found at http://www.wise-ware.com. The changes are effective immediately, and all future business will be undertaken with the new name.

"The name change more accurately reflects additional opportunities we are pursuing," said Leigh Wilson, one of WISEware's owners. "The new company name and identity completes our transition from an almost exclusively project consulting organization to add software application and software service lines to our offering."

While the company name and branding have changed, WISEware's customers and partners can be assured that the organization will continue to deliver the same reliable technology, service, and support.

About WISEware, LLC

WISEware, LLC is a New Orleans-based firm specializing in web-based business solutions with an emphasis in healthcare. WISEware clients include many of the premier acute-care medical centers in the United States, consumer direct heath insurance companies and the healthcare collections industry.

Based on 40 years in the healthcare management and healthcare systems business, WISEware has been built on the philosophy that technology is invaluable and frequently underutilized. The WISEware team approaches each project with enthusiasm and considers their client's business success their own.

For more information on solutions and services from WISEware, LLC visit www.wise-ware.com.

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Wilson Interests, LLC, a New Orleans based web application developer, today announced that Vested Health, of Charleston, WV, has signed a contract for Wilson Interests to develop their Healthcare Provider Direct Billing Application–WebAccounts.

WebAccounts is a patent-pending, payment and verification system for physician offices used to collect patient responsibility. In other words, collect what a patient's insurance does not cover.

The WebAccounts project specifies that Wilson Interests will provide Vested Health and their provider–clients with online capability to:

establish their practice in the WebAccounts system linking them to Vested Health's 18,000+ member patient population
verify member patient eligibility, availability of funds, and office code allowances
request reimbursement for services and receive payment through an Automated Clearing House (ACH) network transaction within 48 hours
monitor transactions and utilization through report functionality.

In addition to web application development, Wilson Interests will provide comprehensive online Help documentation for WebAccounts users.

Training for Vested Health information systems personnel and an orientation for the Vested Health sales staff is also included in the terms of the contract. The objective of the sales staff training is to familiarize Vested Health personnel working with providers to the new web application in order that they can answer questions and help providers utilize the tool effectively.

Vested Health is a leading provider of Consumer Directed Health Plans. In 2001 Consumer Directed Health Care was in its infancy with less than 0.1% of the nation's population enrolled in such plans. According to Forrester Research, almost 20% of the country will be enrolled in a Consumer Directed Plan by 2010. Vested Health is positioned to provide health plan solutions throughout the mid-Atlantic region and doing so successfully according to a May 2005 article by Danny Forinash in West Virginia's The State Journal—Consumer-Directed Plans Work for Vested Health: The Charleston-based company says it is continuing to grow rapidly.

Founded in 2001, Vested Health provides Health Reimbursement Arrangements, Health Savings Accounts and Flexible Spending Accounts in twenty states.

For more information on web-based applications from Wilson Interests, LLC visit http://www.wise-ware.com.

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Wilson Interests, LLC, a New Orleans based web application developer, today announced that Triad Hospitals, Inc., of Dallas, has stated their intent to sign an agreement for Wilson Interests to manage the data collection and performance reporting for their accounts receivable contractors for the next year.

Triad and Wilson Interests have partnered for the past year. With the release of the new WISEcap application and Wilson Interests' intent to begin industry–wide data trending and the identification of best–practice methodologies, they are extremely pleased to continue their relationship with Triad. For more information and a demonstration of WISEcap, visit http://www.wilsoninterests.com/WISEcap.php

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Wilson Interests today announced the immediate availability of WISEcap, a new web-based tool and collection agency performance data management service from Wilson Interests, LLC. Graphing with Flash technology and the ability to filter data vastly improves the accessibility and analysis of accounts receivable collections.

The WISEcap database provides a foundation on which multi-facility healthcare organizations, physician groups and collection agencies can begin the identification of best-practices. By combining industry leading databases, methodologies, and analytic services, Wilson Interests intends to create information assets that help customers manage health care collections. WISEcap is the report display tool for a collection agency activity database system. Collection Agency Performance information is collected, as often as daily, analyzed, consolidated into WISEcap reports and graphically displayed within a client's Intranet. Historical data is kept online for easy preparation of trended and current reports.

WISEcap is only one in a line of WISE products developed by Wilson Interests to address many of the day-to-day concerns of today's healthcare decision-makers. For more information, visit http://www.wise-ware.com/WISEcap.php

For more information and how to purchase WISEcap™, visit www.wise-ware.com.

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Early in 2006, the relationship between the Georgetown Healthcare System and St. David's HealthCare Partnership was finalized. As a result of the transaction, Georgetown Hospital, a 122-bed acute-care facility located in rapidly growing northern Williamson County, TX, will transition to HCA financial and clinical systems.

Wilson interests has agreed to provide the payroll, general ledger and materials management items master conversion from Georgetown's existing system, Meditech Client/Server, to the HCA payroll and general ledger system and the HCA SMART materials management system.

The conversions should be completed by early May 2006.

The systems are converted to the HCA systems because St. David's HealthCare is a partnership between the not-for-profit St. David's HealthCare System and HCA - The Healthcare Company, the nation's largest provider of health care, who manages the facilities.

About the St. David's HealthCare Partnership
The St. David's HealthCare Partnership (SDHP) is the fifth-largest private employer in the Austin area, with more than 5,000 employees and $2 billion in annual gross revenues. In 2004, the SDHP provided more than $140 million in free care to people who could not otherwise afford to pay. For more information about the St. David's HealthCare Partnership or the Partnership's six hospitals: North Austin Medical Center, Round Rock Medical Center, South Austin Hospital, St. David's Medical Center, St. David's Rehabilitation Hospital and St. David's Mental Health Pavilion-visit www.stdavids.com

About the Georgetown Hospital
Georgetown Healthcare System (GHS) is one of the top five employers in Georgetown, with more than 600 employees and about $95 million in annual gross revenues. In 2004, GHS provided almost $9 million in free care to its community. Historically, the Georgetown Healthcare Foundation has largely supported the Georgetown Hospital but will now be able to enhance its support of other healthcare-related community services. GHS will continue to be committed to providing personalized, comprehensive medical care and preventive services to promote and improve the health of the community. For more information about GHS, visit www.georgetownhealthcare.org

Some content in this article excerpted fromGeorgetown Healthcare System to Join Forces With St. David's HealthCare Partnership.

For more information on how to purchase conversion services from Wilson Interests, LLC visit http://www.wise-ware.com/Conversions.php.

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Seeing a doctor, even for the most routine problem, has never been more difficult. But, thanks to a web application Dewayne Wilson, of Wilson Interests, LLC began building on his laptop at the dining room table of a friend in Louisville, KY, last October, Tulane nurses are able to reunite patients and physicians in clinics throughout the southeast.

Tulane created the call center in the aftermath of Hurricane Katrina to answer patient calls for a variety of healthcare issues, from prescription refills to missed clinic appointments. Staffed with nurses, the call center managers needed an efficient solution for recording temporary contact information for patients and managing workflows. The web application built by Wilson Interests permits the routing of requests to queues based on the type of action required, with management reports for number of calls, types of calls and how issues were resolved.

According to a New Orleans Times-Picayune article, The Doctor is Out on February 8, the Category 3 hurricane created the biggest migration of doctors in the United States since the 1940s, when the World War II draft siphoned thousands of health-care workers from the nation's economy. Thomas Ricketts, deputy director for policy analysis at the University of North Carolina's Cecil G. Sheps Center for Health Services Research said, "as many as 4,486 doctors, including 1,270 residents training at local hospitals, evacuated from Orleans, Jefferson and St. Bernard parishes."

When Katrina punched through the city's levees, Tulane's downtown campus was swamped with 1 1/2 feet of water. Since then, the physicians and staff have operated in temporary locations in Metairie, Covington, and throughout Louisiana. The downtown campus is expected to reopen on Tuesday, February 14, 2006 with a limited number of inpatient beds and clinic services. The hospital will be the first downtown hospital to reopen since the storm.

Wilson Interests has been a partner of Tulane University Hospital and Clinics since 1994, providing data conversion, data analysis, and business process improvement applications.

For more information, visit http://www.wise-ware.com/solutions.php

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Wilson Interests, LLC, a New Orleans based web application developer, today announced that LifePoint Hospitals, Inc., of Nashville, has signed a contract for Wilson Interests to perform Master Patient Index (MPI) and Legacy Systems Data Archive (LSDA) conversions for 18 of its facilities over the next 24 months.

On August 16, 2004, LifePoint Hospitals announced that it would acquire Province Healthcare Company. The Province facilities currently operate on HMS but will be converting to HCA CPCS over the next several years.

For more information on how to purchase conversion and legacy data archiving services from Wilson Interests, LLC visit http://www.wise-ware.com/Services.php.

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news

WISEware® Adds Credit Score & Zip Code Data Reporting to WISEcap®

Sun Coast Hospital Contracts WISEware® and Dewayne Wilson for Master Patient Index (MPI) Consulting Services

Healthcare Financial Services, LLC Begins Financial Reporting with WISEware and WISEcap® v2

Financial Corporation of America Upgrades Reporting & Customer Service with WISEware and WISEcap® v2

WISEware™ Enhances WISEops and Adds Online Help

Tulane Medical Center’s Clinic Dashboard, Developed by WISEware™, Presents Up-To-Date Intelligence and Drives Decision Making

WISEware™ Becomes Affiliate Member of ACA International

WISEcap® and Wilson Interests Upgrade

Wilson Interests, LLC changes name to WISEware LLC

Wilson Interests, LLC announces contract signing to provide web development, on-line documentation and training services to Vested Health

Wilson Interests, LLC announces contract signing to provide hosting and reporting to Triad Hospitals, Inc.

Wilson Interests, LLC announces the launch of WISEcap™.

Wilson Interests to provide Georgetown Hospital, newest member of the St. David's HealthCare Partnership, conversion services.

Tulane University Medical Center & Wilson Interests, LLC team up to reunite patients and their physicians.

Wilson Interests, LLC announces contract signing to provide conversion services to 18 LifePoint Hospitals.